Ralph Pucci Upholstery Fabrics - Terms & Conditions


Warranty:


1. Variation in color: for technical reasons it is impossible to guarantee a perfect color match between samples and stocked items or between different fabric lots. Whenever a perfect match is needed a CFA is highly recommended.

2. Color with light: Our fabrics are produced according to state of the art manufacturing techniques which comply with requirements of light fastness and environmental regulations. However fading may occur in particular condition or in case of excessive exposure to sunlight or halogen lamps. Therefore we recommend using a lining particularly when making up a silk fabric intended for direct sunlight.

3. From one fabric lot to another, width measurement and repeat may differ slightly from those indicated therefore any such fluctuation within a limit of 3% is considered standard. We advise you to specify the number of repeats required whenever there is a close relationship between yardage ordered and fabric repeat.

4. When using fabric for seating upholstery, velvet fabrics tend to flatten slightly causing the finish to reflect the light differently and produce a shading effect. This is typical and a characteristic of the fabric. Particular care should be taken in storing velvets making sure they are hung and kept in a horizontal position.


Claims:


On receipt of the goods, customers are advised to check the state of the packaging. Should the package arrive damaged, the goods must only be accepted with reserve and the packaging must be kept so a claim can be made with the shipping carrier. No adjustments, returns or credits are allowed due to damage in transit unless reported 48 hours of receipt.

Provided that RALPH PUCCI is notified in writing within eight days of delivery of the merchandise of any defect then we will repair or replace free of charge. RALPH PUCCI is not responsible for any damages relating to or resulting from misuse, negligence, alteration, staining ordinary wear and tear, natural fading, discoloration, climate, exposure to sun or unusual conditions.

Minimum Order:


The minimum order of fabric is 2 yards. One yard of fabric may be available and require a $25 cut fee. The cut fee is waived for any fabric purchased over $200 a yard